FAQ

1. After you register and log in to vicohome, the system will automatically give you two years of cloud storage as a gift, and you don’t need to operate by yourself. 2. When you use a surveillance camera, you can see the...

1. The camera triggers too many recordings, and the solar panel is not charging fast enough to keep up with the camera's power consumption.  Please check whether the camera is triggered frequently every, if it records over 300 times a day...

1. Check the device power supply status A.Battery Camera If the device is equipped with a battery, please verify whether the battery has insufficient charge or if the device is turned off. To power on the device, please press and hold...

In winter, why does the solar panel not charge? 1.In winter, the temperature is always low, sometimes it may lower than 0 ° C, so the solar panel cannot be effectively charged. 2.The sunshine in Winter is not enough, the ultraviolet...